Review Guide for Chapter 8

discrimination
sources of reasons for discrimination
how to handle discrimination
Equal employment Opportunity Commission
Americans with Disabilities Act
affirmative action
sexual harassment
how to deal with sexual harassment
dual earner families
egalitarian or shared marriage
Family and Medical Leave Act
ways that employers can enable parents to pursue careers including:
permanent part-time with benefits
Job sharing
at-home work
flextime
quality of day care
work addiction
ways to find and make time
time wasters
relationship of personality preferences and time wasting
effective time management tips
burnout
symptoms and effects of burnout
how to overcome burnout
stress
stressors
time and effort demands in today's work world
effects of mishandled stress
eustress
sources of stress
external and internal stressors
worry vs. concern
effective stress management
psychological hardiness


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Review Guide for Chapter 5

Two important pieces of information about an interview, Types of interviews, "mock" interview, preferred attitude about an interview, interview goal, qualities sought by most employers, common mistakes of applicants, three key aspects of physical appearance, general guidelines for interview dress and appearance, desirable mental characteristics, emotionality in an interview, handling stress and anxiety in an interview situation, recommendations for presenting the best social self, punctuality and its importance, needed advance information, what to take to an interview, portfolio, what not to take to an interview, introductory behaviors, positive nonverbal behaviors, positive verbal responses, paralanguage, clarity and efficiency, avoidance of qualifying, common interview questions and recommended responses, responding to illegal questions, impressive questions to ask in an interview, what not to ask in an interview, strategies to use at the end of an interview, self-evaluation, following-up.

Chapter 4 Reading Notes: Resume Preparation Recommendation

Chapter 4 Reading Notes:

Resume Preparation Recommendation:

Now that you know that your resume is your marketing piece or an advertisement for yourself, you want to make sure it shows your most important skills which will impress your employer. After all, the purpose of a resume is to impress a potential employer and get you an interview. The cover letter will help you get your feet in the door.

A by-product of your resume preparation is that it can raise your confidence. As far as resume requirements, there are some absolutes you must incorporate into your resume.

Avoid "I" and complete sentences. Use telegraphic phrases with specific action words. Be specific about what you did. Avoid abbreviations such as B.A. Instead use Bachelor of Arts, Master of Sciences etc. If your resume will be scanned, include key words and acronyms such as RN along with "registered nurse."

Here is a list of Action words found in the textbook:

Achieved, acquired, acted as, serviced, addressed, administered, advanced, advised, analyzed, answered, arbitrated, assigned, assisted, balanced, budgeted, built, communicated, composed, computed, constructed, consulted, coordinated, created, delegated, designed, developed, devised, diagnosed, directed, edited, employed, engineered, estimated, evaluated, filed, formulated, gathered, generated, hired, identified, increased, informed, inspected, installed, interacted, invented, maintained, managed, marketed, mediated, monitored, negotiated, operated, ordered, organized, recorded, redesigned, reorganized, reported, researched, reviewed, revised, saved, scheduled, selected, sold, solved, sorted, studied, summarized, supervised, taught, tested, trained, updated, utilized, wrote.