Review Guide for Chapter 5

Two important pieces of information about an interview, Types of interviews, "mock" interview, preferred attitude about an interview, interview goal, qualities sought by most employers, common mistakes of applicants, three key aspects of physical appearance, general guidelines for interview dress and appearance, desirable mental characteristics, emotionality in an interview, handling stress and anxiety in an interview situation, recommendations for presenting the best social self, punctuality and its importance, needed advance information, what to take to an interview, portfolio, what not to take to an interview, introductory behaviors, positive nonverbal behaviors, positive verbal responses, paralanguage, clarity and efficiency, avoidance of qualifying, common interview questions and recommended responses, responding to illegal questions, impressive questions to ask in an interview, what not to ask in an interview, strategies to use at the end of an interview, self-evaluation, following-up.