Lecture 5 for 2-27-08
Chapters 7 and 8 Reading Notes
Quotations:
“It is wise to remain silent in the world of gossip.” Maxwell Maltz
“How united we become depends on how much we appreciate diversity.” Sharon Hanna
“I note the obvious differences between each sort and type, but we are more alike, my friends, than we are unalike.” Maya Angelou
I. Importance of Interpersonal Skills. Formal training in the area of interpersonal communication and relations is not common. Positive relationships do not just happen.
A. Promoting Positive Relations. “Highest on the list of employable qualities are interpersonal skills—the ability to interact with and relate to all kinds of people is absolutely essential.” Marcia Phelps, Ph.D., Director of Career Development Services, University of West Florida, Pensacola, Florida.
B. Positive Relationships require efforts and work. Be responsible for the quality of the experiences you have with others in the workplace. How can we create a positive work environment?
a. At the heart of all interactions and relationships is communication. Throughout your career, your communication skills will either “make you or break you.” The essential skill in the workforce for the twenty-first century is the ability to communicate appropriately (Sabo, 2000). See textbook
b. Realistic Expectations: Remember that nobody is perfect and that we are all humanly limited. Do not expect that a relationship will be 100 percent harmonious and that people will always act as you want. If you feel overworked and overwhelmed, you can take steps to improve the situation. Question on page 273: “Have you ever worked for someone who had unrealistic expectations? If so, what were they and what did you do?
c. Positiveness and Friendliness: Maintain a positive attitude at the workplace. Do not give off an aura of “doom and gloom.” A positive attitude is your most empowering asset. Seeing the pleasant in the middle of the unpleasant is greatly appreciated. Friendliness is a positive behavior. Greeting others with a smile is expected in the workplace. Use the person’s name as you greet him or her. Sincerity is also important. Another friendly behavior is to express interest in other people by asking about their vacation plans, hobbies, and family. Stay away from sensible inquiries!!!!!
d. Fraternizing means socializing with others from your workplace. Generally co-workers are not restricted from social activities with each other outside of work. (You may be discouraged from dating or becoming seriously involved with a co-worker. There may be rules regarding socializing with a supervisor). Avoid spending too much time being friendly instead of doing your work!!!!
e. Sensitivity and Understanding: Sensitivity is the sense of the perceptions of others and being able to discern the world from their perspectives. When you take the time to get to know one another and are sensitive, you create a more positive environment. “Emotional empathy and a tendency to join with others are related to career and financial success (Mehrabian, 2000). Sensitivity and understanding enable us to accept that people have their own preferred modes of thinking and behaving. Be aware of the difference among the four temperament/personality types: SJ or sensing-Judging, SP or sensing-perceiving, NF or intuitive-feeling, NT or intuitive-thinking on page 275.
f. Supportiveness: Sensitivity sets the stage for helpful actions that show understanding and caring. (Send positive notes and comments to a co-worker who is afflicted by some bad event.) Go over the cases on page 277. Remember that to those in need, positive, supportive interactions are powerful influences.
g. Cooperation and Collaboration. Cooperation is to work willing and agreeably with another person. Collaboration: participants contribute ideas or efforts to solve a problem or produce an end result.
h. Develop Negotiation skill to help solve conflict which is disagreement. See page 278 and 279. Read the examples.
i. Consideration and Helpfulness: Being thoughtful and showing courtesy are appreciated behaviors. Approachability checking: Ask if it is a good time to talk. “Do you have a few minutes right now?” is polite and sets the state for a positive exchange. Be considerate and avoid irritating behaviors such as playing loud music and hoarding equipment etc. Relating positively to others means that you are keenly aware of what would typically be offensive or annoying and try to avoid these behaviors. SEE Key Info on page 281!!!!
j. Consideration means that you will not engage in gossiping, defined as idle talk about others. “Be friendly to everyone and avoid gossiping like the plague. It is a waste of time. Do not be petty and unethical!
k. Teamwork is expected and your contribution is vital to the total effort.
l. Praise: appropriate verbal affirmations can create a warm atmosphere. Positive strokes are verbal and nonverbal behaviors given in reference to another that feel good to the receiver. (Compliment, Congratulate, thank and simply tell someone you enjoy working with him or her).
m. Appreciation of diversity: Recognize that today’s work world is mosaic of diverse ethnicities, races, religions, sexual orientations, and ages etc. Multiculturalism is the appreciation of differences.
II. Managing Conflict Effectively
A. Disagreement will inevitably occur despite your best efforts.
a. Choices in Conflict Situations: Be the actor instead of being a reactor and decide how to behave. Ignore an irritation.
b. Eliminate unwillingness to take responsibility in a conflict situation. Do not blame it on somebody else. Eliminate comments such as “He is just impossible,” “Nobody can get along with her,” “I can’t help it.” Do not blame it on the others, employer, the weather and the time of the month. Conflict Styles are the ways people handle conflict. Competitive or aggressive style: Aggression is used to defeat what that individual perceives as an opponent or adversary. The intent is to win or get one’s way in a confrontation. Avoiders tend to gunnysack or suppress legitimate grievances and irritants or “stuff” them into an imaginary gunnysack. If you do not want to damage your own health, stay away from that!!!!! Resentment builds up over time.
B. Characteristics of Effective Conflict Managers:
a. Self-esteem. If you feel good about yourself, you will not see conflict as a personal war. You will try to resolve the issues.
b. Assertiveness: Use the open style of verbalization
c. Optimism. For the optimists, issues can be resolved. Negaholics dampen the spirits of those involved.
d. Internal locus of control: When people are responsible for their own behaviors, conflicts are easier to handle. An internal locus of control means that others do not control your thoughts and behaviors. You can choose to be civil even though another is being rude.
e. (Flexibility: be able to see the other’s perspective; Positive communication skills, understanding, sense of humor, read the example. )
f. Conflict management skills ( fighting is defined as a way of resolving a disagreement; fair fighting consists of behaviors that aim to resolve conflict in an amicable way). See Page 290.
C. Dealing with Difficult People: The difficult person may be an irritable co-worker, a passive-aggressive supervisor, or a hostile client. See the types of Difficult people on Page 292. Ask Class questions!!!
D. Coping with a Difficult boss: Page 294. Some individuals value control more than people. Question: Have you ever had a difficult boss? What made the person difficult? How did you handle it?
E. Forgiving and Moving On: Let go. Do not carry grudges. Grudge bearers damage themselves as much as they do others. Harboring grudges, resentments, and other bitter feelings requires energy and ends up diminishing your own self-esteem. The inability to forgive can lead to increased blood pressure, loss of sleep and other health problems. The person who forgives is released from anger and freed from any psychological hold the injurer may have had. (VOR, victim offender Reconciliation). Remember that you can forgive without forgetting. Do not have a “let’s get even attitude.”
Do you have a grudge? Is there someone you haven’t forgiven? Challenge yourself to do so and move on with your life!!!!!!
Thursday, February 28, 2008
Chapter 8 Reading Notes: Important Points to Focus On
BA47 Career by Design
Chapter 8 Reading Notes
Lecture 5
Quotations:
“A Challenge is an opportunity in disguise.”
“Stress is the spice of life. Who would enjoy a life of no runs, no hits, no errors?” Hans Selye
“Embrace the man-splendored colors, revel in the wisdom and the power of a different race and culture; invite it to spill over you.” Bill Schulz.
1. Let us Identify the sources and reasons for discrimination
2. Describe ways to handle discrimination
3. Explain Affirmative Action
4. Recognize sexual harassment and list appropriate actions to take
5. Discuss what can be done to facilitate employment for parents
6. Identify addiction to work and explain reasons to avoid it
7. Alter perceptions about time and find time to achieve goals
8. Provide reasons for procrastination, identify positive procrastination, and avoid chronic procrastination
9. Describe the symptoms and effects of burnout
10. Discuss ways to overcome burnout
11. Identify stress and stressors
12. Differentiate between healthy and unhealthy stress
1. Handling Career Challenges: they are inevitable in the world of work. We will talk about predictable tribulations.
2. Discrimination? It is defined as being treated unfairly. It is making a distinction against against someone on the basis of the group, class, or category to which that individual belongs. Although discrimination is illegal, it still exists. And you may experience it when you apply for a job. Equal Employment Opportunity Commission reports an increase in the filings of discrimination cases. Religious discrimination --- Up 21 percent; age discrimination – up 14.5 percent; National origin discrimination – up 13 percent. On the job, you may be a victim of discrimination. Privileges and promotions can be unfairly awarded. See the textbook’s example at the bottom of page 304. Some statistics: Forty-five percent of minority executives said that they’ve been targets of a racial or cultural joke, and 59 percent had observed a double standard in delegation of assignments (Mehta, Chen, Garcia, & Vella-Zarb, 2000).
3. Question: “Have you ever been a victim of discrimination? What did you do?
4. How to Handle Discrimination? Accept your uniqueness and use it to your advantage. Explain and camouflage. Cover your tattoo. Just cover up your uniqueness. If you do not land a position, assess the situation rationally. EEOC can help you if you honestly believe that you have been a victim of discrimination. Its laws are both preventive and punitive. Created to enforce the act, it investigates, complains, seeks conciliation and files discrimination suits.
5. The Americans with Disabilities Act (ADA) makes it illegal for employers with more than 15 workers to discriminate against people with physical and mental impairments. Another preventive program is Affirmative Action. See page 306. There is a perception of reverse discrimination. It moves barriers. “A minority status is not enough to get a firefighting job . AFFIRMATIVE ACTION does not guarantee that any other type of person, minority , or a female will get a particular job. It does guarantee, however, that everyone will have an equal opportunity to compete for available jobs” Jose J. Soto, J.D., Vice President for Affirmative Action/Equity/Diversity, Southeast Community College, Lincoln Nebraska. . GIVE REASONS FOR AND AGAINST AFFIRMATIVE ACTION. SEEK TO GET ACCURATE INFORMATION ABOUT THIS TIMELY ISSUE. Equity issues will continue to exist for some time. Erasing past injustices takes time and effort.
6. Laws are in place to prevent, protect, and redress injustices.
7. Sexual Harassment (See notes on Sexual harassment. Share it with the class). Harassment behaviors are unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. Sexual harassment is present when submission or rejection of such behaviors is made a term or condition of employment; is used in employment decisions; or creates an intimidating, hostile, or offensive working environment. How to Avoid Being an Harasser? Answer: Just assume that off-color jokes, sexual inuendos, and advances are not welcome; realize that a “no” means a “no.” Have clear communication. Faulty communication can lead to a perception of harassment.
See page 308.and 309. (Object to discrimination, Document and Report it.)
8. Family Issues/Balance: Traditional family roles called for only one wage earner. The other person, usually, the woman, took care of the family and the house. Those days, for most, are over. The increase of women in the workforce and changed attitudes have contributed to the shift. Since the tragic events of Sept. 11, a survey found that “Young men are more willing than women to give up pay, powe, and prestige to sepdn more time with their families. …Failure to achieve balance leads to higher stress levels, increased family problems, and lower life satisfaction. Many dual-career parents are able to develop what is called “Shared or Egalitarian marriage” in which roles are flexible, household and childcare responsibilities are fairly shared.
A. Addiction to work or workaholism is a compulsive, single-minded dedication to a job to the exclusion of almost everything else. It is obvious that workaholics do not win in the end. Addiction to work is not compatible with a happy family life. Our society tends to smile on hard work. Employers are likely to promote the addictive behaviors. The drive to excel is instilled in most human beings during childhood. Excellence is rewarded, and addictive work behaviors are reinforced. The American society reinforces the concept of “work, work, work.” (Australians and Europeans receive four to six weeks’ paid leave.)
9. Time Management: Create time for yourself. When you feel overwhelmed, it is difficult to enjoy even the best of jobs. Creating an environment and structuring your activities so you can work effectively and efficiently.
10. Finding Time: Start keeping track of exactly how you are currently spending your time. Think of the routines in your workday. How can you make time by cutting down?
11. Defeating Procrastination; Reasons for procrastinating. Effectively manage the difference Pages 316, 317 to guide you.
12. What are some of the sources of stress? A. death of spouse B. Divorce C. Marital separation D. Jail term C. Death of close family member. Take charge of stress by adopting “Psychological hardiness.” Embrace the following personality characteristics of hardiness to stay well
a. A strong commitment to self and various areas of life
b. A sense of meaningfulness or purpose
c. the attitude that change is challenging and invigorating
d. An internal locus of control (I control my life. I am responsible for what happens to me.)
A. Remember that worry is one of the internal stressors. It is a feeling of unease or tension. It is needless. Academic success, social relationships, health, finances and career building can cause you to worry. See ways to decrease worry on page 326 in Key INFO
B. What is the difference between Worries and Concerns?
Answer: The difference lies in your ability to do something about potential problems. Concern leads to action, while worry arises from feelings of powerlessness. People who worry usually do not act; they fret and multiply the stress they already have.
http://microcreditcapital.com/index1.html
http://microcreditcapital.com/marketwatch
Chapter 8 Reading Notes
Lecture 5
Quotations:
“A Challenge is an opportunity in disguise.”
“Stress is the spice of life. Who would enjoy a life of no runs, no hits, no errors?” Hans Selye
“Embrace the man-splendored colors, revel in the wisdom and the power of a different race and culture; invite it to spill over you.” Bill Schulz.
1. Let us Identify the sources and reasons for discrimination
2. Describe ways to handle discrimination
3. Explain Affirmative Action
4. Recognize sexual harassment and list appropriate actions to take
5. Discuss what can be done to facilitate employment for parents
6. Identify addiction to work and explain reasons to avoid it
7. Alter perceptions about time and find time to achieve goals
8. Provide reasons for procrastination, identify positive procrastination, and avoid chronic procrastination
9. Describe the symptoms and effects of burnout
10. Discuss ways to overcome burnout
11. Identify stress and stressors
12. Differentiate between healthy and unhealthy stress
1. Handling Career Challenges: they are inevitable in the world of work. We will talk about predictable tribulations.
2. Discrimination? It is defined as being treated unfairly. It is making a distinction against against someone on the basis of the group, class, or category to which that individual belongs. Although discrimination is illegal, it still exists. And you may experience it when you apply for a job. Equal Employment Opportunity Commission reports an increase in the filings of discrimination cases. Religious discrimination --- Up 21 percent; age discrimination – up 14.5 percent; National origin discrimination – up 13 percent. On the job, you may be a victim of discrimination. Privileges and promotions can be unfairly awarded. See the textbook’s example at the bottom of page 304. Some statistics: Forty-five percent of minority executives said that they’ve been targets of a racial or cultural joke, and 59 percent had observed a double standard in delegation of assignments (Mehta, Chen, Garcia, & Vella-Zarb, 2000).
3. Question: “Have you ever been a victim of discrimination? What did you do?
4. How to Handle Discrimination? Accept your uniqueness and use it to your advantage. Explain and camouflage. Cover your tattoo. Just cover up your uniqueness. If you do not land a position, assess the situation rationally. EEOC can help you if you honestly believe that you have been a victim of discrimination. Its laws are both preventive and punitive. Created to enforce the act, it investigates, complains, seeks conciliation and files discrimination suits.
5. The Americans with Disabilities Act (ADA) makes it illegal for employers with more than 15 workers to discriminate against people with physical and mental impairments. Another preventive program is Affirmative Action. See page 306. There is a perception of reverse discrimination. It moves barriers. “A minority status is not enough to get a firefighting job . AFFIRMATIVE ACTION does not guarantee that any other type of person, minority , or a female will get a particular job. It does guarantee, however, that everyone will have an equal opportunity to compete for available jobs” Jose J. Soto, J.D., Vice President for Affirmative Action/Equity/Diversity, Southeast Community College, Lincoln Nebraska. . GIVE REASONS FOR AND AGAINST AFFIRMATIVE ACTION. SEEK TO GET ACCURATE INFORMATION ABOUT THIS TIMELY ISSUE. Equity issues will continue to exist for some time. Erasing past injustices takes time and effort.
6. Laws are in place to prevent, protect, and redress injustices.
7. Sexual Harassment (See notes on Sexual harassment. Share it with the class). Harassment behaviors are unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. Sexual harassment is present when submission or rejection of such behaviors is made a term or condition of employment; is used in employment decisions; or creates an intimidating, hostile, or offensive working environment. How to Avoid Being an Harasser? Answer: Just assume that off-color jokes, sexual inuendos, and advances are not welcome; realize that a “no” means a “no.” Have clear communication. Faulty communication can lead to a perception of harassment.
See page 308.and 309. (Object to discrimination, Document and Report it.)
8. Family Issues/Balance: Traditional family roles called for only one wage earner. The other person, usually, the woman, took care of the family and the house. Those days, for most, are over. The increase of women in the workforce and changed attitudes have contributed to the shift. Since the tragic events of Sept. 11, a survey found that “Young men are more willing than women to give up pay, powe, and prestige to sepdn more time with their families. …Failure to achieve balance leads to higher stress levels, increased family problems, and lower life satisfaction. Many dual-career parents are able to develop what is called “Shared or Egalitarian marriage” in which roles are flexible, household and childcare responsibilities are fairly shared.
A. Addiction to work or workaholism is a compulsive, single-minded dedication to a job to the exclusion of almost everything else. It is obvious that workaholics do not win in the end. Addiction to work is not compatible with a happy family life. Our society tends to smile on hard work. Employers are likely to promote the addictive behaviors. The drive to excel is instilled in most human beings during childhood. Excellence is rewarded, and addictive work behaviors are reinforced. The American society reinforces the concept of “work, work, work.” (Australians and Europeans receive four to six weeks’ paid leave.)
9. Time Management: Create time for yourself. When you feel overwhelmed, it is difficult to enjoy even the best of jobs. Creating an environment and structuring your activities so you can work effectively and efficiently.
10. Finding Time: Start keeping track of exactly how you are currently spending your time. Think of the routines in your workday. How can you make time by cutting down?
11. Defeating Procrastination; Reasons for procrastinating. Effectively manage the difference Pages 316, 317 to guide you.
12. What are some of the sources of stress? A. death of spouse B. Divorce C. Marital separation D. Jail term C. Death of close family member. Take charge of stress by adopting “Psychological hardiness.” Embrace the following personality characteristics of hardiness to stay well
a. A strong commitment to self and various areas of life
b. A sense of meaningfulness or purpose
c. the attitude that change is challenging and invigorating
d. An internal locus of control (I control my life. I am responsible for what happens to me.)
A. Remember that worry is one of the internal stressors. It is a feeling of unease or tension. It is needless. Academic success, social relationships, health, finances and career building can cause you to worry. See ways to decrease worry on page 326 in Key INFO
B. What is the difference between Worries and Concerns?
Answer: The difference lies in your ability to do something about potential problems. Concern leads to action, while worry arises from feelings of powerlessness. People who worry usually do not act; they fret and multiply the stress they already have.
http://microcreditcapital.com/index1.html
http://microcreditcapital.com/marketwatch
Thursday, February 21, 2008
Chapter 6 Reading Notes
Chapter 6 Reading Notes
Quotations:
“We find in life exactly what we put into it.” Ralph Waldo Emerson
“The person who risks nothing is one who does nothing, has nothing, is nothing, and becomes nothing.” Leo Buscglia
“Failure is the opportunity to begin again more intelligently.” Henry Ford.
Negotiating and Accepting an Offer
Successful salary? Then start doing research before applying or at least before the offer is made. The employer is the primary source of information. A salary range is provided in a job description. Find salary information at salary.com or check the end of Chapter 3.
Think about expected salary, benefits, cost-of-living pay increases, opportunity for promotion.
What are Benefits? Benefits as seen on Page 229, can add 30 to 40 percent to one’s salary. They may be open for negotiation. Some companies give higher-level employees stock options as part of the hiring negotiation. Benefits may not be only monetary. They may also add to the employee’s morale. Their functions can have physical, social, and emotional value.
Other Source of Salary Info is You. You know what the offer is likely to be. You also know what salary you need. Ask yourself or find out whether the job requires relocation, find out about the geographical differences and cost of living. Going online can provide you with valuable info.
Timing in negotiation is critical: Negotiating after an employer has selected you is best. At this point, you have more power than you may ever have.
Negotiation is best done in person. Use the telephone in case of long-distance hiring. Keep in mind that offers can be withdrawn! Make sure to assume an assertive position. Statistics: Only 7 percent of female graduates negotiate for a higher salary compared to 57 percent of men. According to Bacock & Laschever, starting salaries for males are more than 7 percent higher than for females. If you can wait for the employer to advance a figure, it will be better for you. Recommendation: “I have thought about compensation and have confidence that you will be fair. I’d like to hear what you have in mind.”
Use your research notes and knowledge to negotiate and leverage to an advantage if the figure is in the middle or lower.
Ask about probationary period, its length and purpose!!!!! Find out about the initial adjustment. Is the raise automatic? Or is it based on merit or performance? Before accepting an offer, review all aspects of the job!!!!!!!!!!!!
Accepting A Position. What is to know before Accepting? See Key Info on page 231.
After a Verbal Agreement, Request the terms in Writing!!!!!!!!
a. You may write a letter of acceptance, expressing appreciation for the offer and enthusiasm about the position. Get ready for the first workday. Ask about orientation activities, dress code, parking, food availability, appropriate ways to address supervisors and other employees, and company policies.
DO EXERCISE ON PAGE 268 / LEADERSHIP ASSESSMENT!!!!!!
Rejecting an Offer: You may accept or reject a deal after going through the job-search process. You may not want to have the job after all. Make sure to leave a positive impression. See Page 232 for examples. Please keep your letter of rejection brief, sincere, and positive.
Beginning Your New Job: Initial days can be exciting, challenging, overwhelming, and frightening. Businesses that offer a formal orientation can help you get started. Consider the first year as a transition state. Use the quote by Lyn Patterson on page 232!!!!! Keep in mind that there is a learning curve with each job……etc. etc.
ESTABLISH/MAKE POSITIVE FIRST IMPRESSIONS:
Your appearance is important
Looking professional in a business setting certainly will be to your advantage.
Communication plays a major role in all aspects of life and takes on even greater dimensions when you are newly hired. Listening intently and reinforcing what you hear by taking notes are highly recommended. You will be receiving so much information. Recalling all of it may be difficult.
Make sure to ask questions. If you have concerns about not knowing, realize that lack of knowledge is expected. Not asking any questions can be risky. When you are asking or seek info from a co-worker, supervisor or secretary, you are elevating that person.
Company’s communication system: phone, Internet, e-mail, voicemail, fax machine. Make sure you sound professional and friendly
Read the company’s manual or policies
Create a working space or an efficient one. Avoid any display that is negative, insensitive, or offensive. Keep in mind that interpersonal relations skills are regarded as essential throughout one’s career. Building relationships in the workplace is an ongoing process.
Maintain a balance between your personal and professional life. Keep an open conversation style and avoid any profanity and slang. Avoid getting drawn into petty conflicts, cliques, or gossip. Avoid getting involved in unprofessional behaviors.
Invest time or make a deliberate effort to learn the “culture of the company.” Bottom of page 234: A company’s unique personality and culture translate into unique sets of norms, expected ways of behaving. Try to fit in first before you show your unique qualities.
Avoid too much enthusiasm or giving the impression that you want to take over. That can be seen as an error! Seek advice and recognize there is a lot for you to learn. Avoid creating animosity.
Get to know your immediate supervisor. See page 235!!!!!!!!!!!
Maintaining Appropriate Balance:
How much is too much needs to be clearly established and then modified. A way to proceed is to request a time to discuss the issue. Balance also means maintaining a personal life. Getting away will usually make a person much more productive at work. Personal time can serve as a replenisher.
Keeping Personal Records: Maintain a personal career file is one of the most practical and worthwhile things you can do. Prepare a career file by including the following. See Page 237.
Making Contacts or Networking: Positive relationships help to create a satisfying professional life. Have a Mentor: a specific person who serves as a guide and role model, who can or may take you under his or her wing and offer to provide help and advice. Effective career designers have several mentors. Contacts are helpful as you advance in your career path. Collect business cards and keep them in a special file.
People with whom you connect fall into three categories:
Givers: they give, give, give. No matter what you need, they are there. They seem happy to be of service. Their needs are met by giving to others.
Traders: As long as they get something in return, they are willing to be of service. You may need to show them how they can benefit. They keep track and if you owe them, they will remind you.
Takers: They are busy with getting. They are of no use to you. Avoid them.
Companies encourage you to participate in fund-raising, volunteer activities,
Performance Reviews: How to handle them:
What are they? They are an opportunity to learn about your performance so you can continue what is effective and make improvements. Criticism should be seen as judging both faults and merits. Performance Review is a time for a supervisor to discuss both positive and negative aspects of an employee’s performance. Get ready for the Performance review. It is not to be seen as an assault on your abilities. View it as an opportunity to improve!
Avoid Negative Responses to Criticism/ Responding Positively to Criticism. See page 241-242.
Discussing Salary Increases. See page 246 for a list of advice!!!!!!!!
Continue to learn // Advance in your career.
Making Relocation Decisions
Fostering Leadership Skills: Type of Leaders and Characteristics of effective leaders. See page 252. See Key Info on 253. Leadership means taking responsibility and being in a position to direct, guide, and influence others.
Changing Careers and Owning Your Own Business, Ending your Career
Headhunters: Search firms that seek employees
Hierarchy of Needs: Why change careers? See answers on page 256!!!!!!!!!!!!!!!!!!!
Running a Business: Overhead: all the expenses involved in running a business. Benefits of owning a Business. Page 262.
Who has owned a small business here?
F. Owning Your Own Business Tips
a. Offer quality, service and great interpersonal skills. They are essential to your success. “To excel, make the present client believe he or she is the focus of your full attention and be sure to provide the finest service.”
b. Avoid Committing too much money too soon.
c. Find out what your passion is and incorporate it into your business. “It is essential to do what you love.”
SCORE: Service Corps of Retired Executives, SCORE.org. Visit your local chapter to get materials and information about starting a business and retirement.
Sponsored Links:
Quotations:
“We find in life exactly what we put into it.” Ralph Waldo Emerson
“The person who risks nothing is one who does nothing, has nothing, is nothing, and becomes nothing.” Leo Buscglia
“Failure is the opportunity to begin again more intelligently.” Henry Ford.
Negotiating and Accepting an Offer
Successful salary? Then start doing research before applying or at least before the offer is made. The employer is the primary source of information. A salary range is provided in a job description. Find salary information at salary.com or check the end of Chapter 3.
Think about expected salary, benefits, cost-of-living pay increases, opportunity for promotion.
What are Benefits? Benefits as seen on Page 229, can add 30 to 40 percent to one’s salary. They may be open for negotiation. Some companies give higher-level employees stock options as part of the hiring negotiation. Benefits may not be only monetary. They may also add to the employee’s morale. Their functions can have physical, social, and emotional value.
Other Source of Salary Info is You. You know what the offer is likely to be. You also know what salary you need. Ask yourself or find out whether the job requires relocation, find out about the geographical differences and cost of living. Going online can provide you with valuable info.
Timing in negotiation is critical: Negotiating after an employer has selected you is best. At this point, you have more power than you may ever have.
Negotiation is best done in person. Use the telephone in case of long-distance hiring. Keep in mind that offers can be withdrawn! Make sure to assume an assertive position. Statistics: Only 7 percent of female graduates negotiate for a higher salary compared to 57 percent of men. According to Bacock & Laschever, starting salaries for males are more than 7 percent higher than for females. If you can wait for the employer to advance a figure, it will be better for you. Recommendation: “I have thought about compensation and have confidence that you will be fair. I’d like to hear what you have in mind.”
Use your research notes and knowledge to negotiate and leverage to an advantage if the figure is in the middle or lower.
Ask about probationary period, its length and purpose!!!!! Find out about the initial adjustment. Is the raise automatic? Or is it based on merit or performance? Before accepting an offer, review all aspects of the job!!!!!!!!!!!!
Accepting A Position. What is to know before Accepting? See Key Info on page 231.
After a Verbal Agreement, Request the terms in Writing!!!!!!!!
a. You may write a letter of acceptance, expressing appreciation for the offer and enthusiasm about the position. Get ready for the first workday. Ask about orientation activities, dress code, parking, food availability, appropriate ways to address supervisors and other employees, and company policies.
DO EXERCISE ON PAGE 268 / LEADERSHIP ASSESSMENT!!!!!!
Rejecting an Offer: You may accept or reject a deal after going through the job-search process. You may not want to have the job after all. Make sure to leave a positive impression. See Page 232 for examples. Please keep your letter of rejection brief, sincere, and positive.
Beginning Your New Job: Initial days can be exciting, challenging, overwhelming, and frightening. Businesses that offer a formal orientation can help you get started. Consider the first year as a transition state. Use the quote by Lyn Patterson on page 232!!!!! Keep in mind that there is a learning curve with each job……etc. etc.
ESTABLISH/MAKE POSITIVE FIRST IMPRESSIONS:
Your appearance is important
Looking professional in a business setting certainly will be to your advantage.
Communication plays a major role in all aspects of life and takes on even greater dimensions when you are newly hired. Listening intently and reinforcing what you hear by taking notes are highly recommended. You will be receiving so much information. Recalling all of it may be difficult.
Make sure to ask questions. If you have concerns about not knowing, realize that lack of knowledge is expected. Not asking any questions can be risky. When you are asking or seek info from a co-worker, supervisor or secretary, you are elevating that person.
Company’s communication system: phone, Internet, e-mail, voicemail, fax machine. Make sure you sound professional and friendly
Read the company’s manual or policies
Create a working space or an efficient one. Avoid any display that is negative, insensitive, or offensive. Keep in mind that interpersonal relations skills are regarded as essential throughout one’s career. Building relationships in the workplace is an ongoing process.
Maintain a balance between your personal and professional life. Keep an open conversation style and avoid any profanity and slang. Avoid getting drawn into petty conflicts, cliques, or gossip. Avoid getting involved in unprofessional behaviors.
Invest time or make a deliberate effort to learn the “culture of the company.” Bottom of page 234: A company’s unique personality and culture translate into unique sets of norms, expected ways of behaving. Try to fit in first before you show your unique qualities.
Avoid too much enthusiasm or giving the impression that you want to take over. That can be seen as an error! Seek advice and recognize there is a lot for you to learn. Avoid creating animosity.
Get to know your immediate supervisor. See page 235!!!!!!!!!!!
Maintaining Appropriate Balance:
How much is too much needs to be clearly established and then modified. A way to proceed is to request a time to discuss the issue. Balance also means maintaining a personal life. Getting away will usually make a person much more productive at work. Personal time can serve as a replenisher.
Keeping Personal Records: Maintain a personal career file is one of the most practical and worthwhile things you can do. Prepare a career file by including the following. See Page 237.
Making Contacts or Networking: Positive relationships help to create a satisfying professional life. Have a Mentor: a specific person who serves as a guide and role model, who can or may take you under his or her wing and offer to provide help and advice. Effective career designers have several mentors. Contacts are helpful as you advance in your career path. Collect business cards and keep them in a special file.
People with whom you connect fall into three categories:
Givers: they give, give, give. No matter what you need, they are there. They seem happy to be of service. Their needs are met by giving to others.
Traders: As long as they get something in return, they are willing to be of service. You may need to show them how they can benefit. They keep track and if you owe them, they will remind you.
Takers: They are busy with getting. They are of no use to you. Avoid them.
Companies encourage you to participate in fund-raising, volunteer activities,
Performance Reviews: How to handle them:
What are they? They are an opportunity to learn about your performance so you can continue what is effective and make improvements. Criticism should be seen as judging both faults and merits. Performance Review is a time for a supervisor to discuss both positive and negative aspects of an employee’s performance. Get ready for the Performance review. It is not to be seen as an assault on your abilities. View it as an opportunity to improve!
Avoid Negative Responses to Criticism/ Responding Positively to Criticism. See page 241-242.
Discussing Salary Increases. See page 246 for a list of advice!!!!!!!!
Continue to learn // Advance in your career.
Making Relocation Decisions
Fostering Leadership Skills: Type of Leaders and Characteristics of effective leaders. See page 252. See Key Info on 253. Leadership means taking responsibility and being in a position to direct, guide, and influence others.
Changing Careers and Owning Your Own Business, Ending your Career
Headhunters: Search firms that seek employees
Hierarchy of Needs: Why change careers? See answers on page 256!!!!!!!!!!!!!!!!!!!
Running a Business: Overhead: all the expenses involved in running a business. Benefits of owning a Business. Page 262.
Who has owned a small business here?
F. Owning Your Own Business Tips
a. Offer quality, service and great interpersonal skills. They are essential to your success. “To excel, make the present client believe he or she is the focus of your full attention and be sure to provide the finest service.”
b. Avoid Committing too much money too soon.
c. Find out what your passion is and incorporate it into your business. “It is essential to do what you love.”
SCORE: Service Corps of Retired Executives, SCORE.org. Visit your local chapter to get materials and information about starting a business and retirement.
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Chapter 5 Reading Notes
Chapter 5
Quotation: “Luck is a matter of preparation meeting an opportunity.” Oprah Winfrey.
I. The Importance of Self-preparation in an interview: If you have been asked to interview, consider it a great opportunity for reaching this stage. Congratulate yourself!
A. Preparing for an Interview: Polish your communication skills, be open, adaptable and positive! Practice, Practice, Practice for the interview!
B. Mental Preparation: Preparing yourself mentally. The interview is your chance to impress the employer so he/she can give you the job. It is a mutual exchange of information during which I will decide if this position is right for me. Placing yourself in the position of an equal partner can tend to lower intense pressure, eliminate a feeling of desperation, and elevate your confidence.
C. Knowing what Employers Want on Page 189, 190 and 191.
D. Selling Yourself During The Interview
a. Focus on the four developmental areas of self: physical, mental, emotional, and social. Employers are looking for these sought-after skills: Interpersonal, teamwork, verbal communication, analytical, computer, written communication and leadership. Selling yourself means that you know what employers want and letting them know that you possess these qualities.
b. Physical Self on page 192 and 193, Mental Self on page 195, emotional self on page 196 and social self on page 197
c. Professionalism: means being where you are supposed to be with time to spare. Punctuality is an absolute requirement. Being late to an interview is worse than being late to your wedding.
d. I N T E R V I E W time: (smile, look directly at the person; offer an appropriate greeting such as “hello,” “Good morning,” or “Good Afternoon.”
e. Selling Yourself Non-verbally: Maintain the best posture and body position; Use direct eye contact; change facial expression; nod affirmatively; use gestures; avoid distracting behaviors; respond with brief comments or questions
f. Selling Yourself Verbally: Use paralanguage: variations in the voice itself; varying rhythm and inflection can clarify and add interest to what you say; be clear and concise; respond to questions in the most positive way. What is important in an interview page 205?
g. SAMPLE QUESTIONS AND POSSIBLE RESPONSES (start with page 204 and on….)
h. Asking Impressive questions on page 216.
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Quotation: “Luck is a matter of preparation meeting an opportunity.” Oprah Winfrey.
I. The Importance of Self-preparation in an interview: If you have been asked to interview, consider it a great opportunity for reaching this stage. Congratulate yourself!
A. Preparing for an Interview: Polish your communication skills, be open, adaptable and positive! Practice, Practice, Practice for the interview!
B. Mental Preparation: Preparing yourself mentally. The interview is your chance to impress the employer so he/she can give you the job. It is a mutual exchange of information during which I will decide if this position is right for me. Placing yourself in the position of an equal partner can tend to lower intense pressure, eliminate a feeling of desperation, and elevate your confidence.
C. Knowing what Employers Want on Page 189, 190 and 191.
D. Selling Yourself During The Interview
a. Focus on the four developmental areas of self: physical, mental, emotional, and social. Employers are looking for these sought-after skills: Interpersonal, teamwork, verbal communication, analytical, computer, written communication and leadership. Selling yourself means that you know what employers want and letting them know that you possess these qualities.
b. Physical Self on page 192 and 193, Mental Self on page 195, emotional self on page 196 and social self on page 197
c. Professionalism: means being where you are supposed to be with time to spare. Punctuality is an absolute requirement. Being late to an interview is worse than being late to your wedding.
d. I N T E R V I E W time: (smile, look directly at the person; offer an appropriate greeting such as “hello,” “Good morning,” or “Good Afternoon.”
e. Selling Yourself Non-verbally: Maintain the best posture and body position; Use direct eye contact; change facial expression; nod affirmatively; use gestures; avoid distracting behaviors; respond with brief comments or questions
f. Selling Yourself Verbally: Use paralanguage: variations in the voice itself; varying rhythm and inflection can clarify and add interest to what you say; be clear and concise; respond to questions in the most positive way. What is important in an interview page 205?
g. SAMPLE QUESTIONS AND POSSIBLE RESPONSES (start with page 204 and on….)
h. Asking Impressive questions on page 216.
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Shopping OscarFashionWatch, 2008 Best and Worst Dressed
2008 Oscar Dresses and Gowns, 2008 Oscarcast
Online Fashion Shopping: Prom Dresses, Quincenera Gowns, and Cocktail Dresses
Chapter 4 Reading Notes
Chapter 4
Quotations: “Through writing, we reveal so much of ourselves.” Sharon Hanna.
“In person, you can change a poor first impression; in written communication, the first poor impression is likely to be the last.” Leonard F. Murphy.
Writing skills matter a great deal during the job search and after you are hired. You will be expected to present yourself in writing in several ways.
I. The importance of presenting oneself positively in writing: Why?
A. Presenting oneself positively in writing is a critical part of the job search. Through your writing, you will make a first impression. Resumes, cover letters, and applications are key elements in “getting your foot n the door.” Through your resume, you will have the opportunity to set yourself apart. This way, an employer may offer you an interview.
B. While there is no absolutely “right” way to write resumes and letters, some rules and guidelines exist. Information leads to better choices. “Get rid of the idea that there is absolutely one right way to develop a resume. The ‘right’ way for you is the way that most effectively presents your skills and qualifications relative to the type of job you are seeking.”
C. What is a resume? A resume is a marketing piece or an advertisement for yourself. Resumes are not autobiographies. They are not personal in the sense of describing your private life.
D. Resume Purpose: To impress a potential employer and get you an interview.
E. Benefits and Reasons for Resumes: In order to be competitive, a resume is a necessity because employers either require or at least expect one. A resume forces you to gather and clarify self-information. A resume lets you present yourself in the most favorable way. Resume preparation can raise one’s confidence. It is also a written advertisement with one’s group of contacts.
F. Resume Requirements: See T11
a. Key Info: “One page resumes are more influential in interview selections than are two page ones.” Thomas, McMasters, Roberts, & Dombkowski, 1999
b. “A tiny lie on a resume can destroy all credibility. A misspelled word or grammar error shows lack of thoroughness or pride in one’s work.”
c. “Human beings aren’t required to be perfect except when they present themselves in writing to a potential employer.” Sharon Hanna.
G. Types and Formats of Resumes: Traditional or formatted, plain text known as text format and ASCII format, Scannable, electronic or eResume, Web resume and Web portfolio. See page 137 or Figure 4.1
a. Resume Format: The way any type of resume is organized. Chronological format follows a time sequence and emphasizes dates. Positions are described beginning with the present or most recent.
b. Functional format: emphasizes experiences and skills, not dates. Chronological order is not required. The resume writer can prioritize the value fo the experiences and describe those first. See Figure 4.3 and page 139.
c. Combination Format: is both functional and chronological.
d. Targeted format identifies what you can do in relation to a particular position. It also documents past achievements to support your claims. See page 142 and Figure 4.5.
e. A scannable resume is a necessity if you apply to a company that uses scanning technology. It must be computer/scanner “friendly.”
II. Decisions and Steps in Resume Writing: Recommendations for heading the resume and what comes after the heading Page 145, 146, and 147 give details.
a. Telegrahic phrases: their use is highly recommended in a conventional formatted resume. These phrases begin with an action word such as designed, sold, or instructed. The most effective resumes are skills based rather than experience based. See Figure 4.6 on page 148!
b. Resume Appearance: White space makes a resume more appealing. The page is to have at least one-inch margins on all four sides and adequate spacing between sections
c. Electronic Resumes are those that are needed for electronic transmission. (See Key Advice, What do You Like or Not Like On a Resume?)
III. Writing a Cover Letter: What is a Cover Letter?
A. A cover letter is a letter that accompanies a resume. Its purposes are: to introduce the writer and the resume; to indicate a knowledge of and an interest in the particular employer and a desire for a position; to explain briefly what you have to offer; to request an interview.
B. Guidelines for Cover Letters:
a. Send the letter to a specific person. In other words, use a name, find out the name of the head of the committee; letter to be typed or printed from a computer
b. See Contents of a Cover Letter on Pages 161 and 162. The main contents of a cover letter can vary depending on whether you are responding to an advertisement or taking the initiative: They will include Introduction, body and closing. See Page 165.
c. Writing other letters: Follow up letters: The most effective letter is written following a interview. It is called a thank-you letter. Its main purpose is to show professional appreciation and, practically speaking, to place your name in front of a potential employer one more time. See Figure 4.10
d. After-Rejection Letters: Writing a letter after you have not been offered a position can be advantageous. Its purpose is to thank the employer for being considered. You may also ask for a possible job source.
IV. Filling a Job Application: Difference between a Resume and a job application: The resume is created by you. It is your choice of what and how much to reveal. On the application, you have no choice: An employer has decided what you have to provide. You may have to fill it out at home.
A. Application Information See Page 170 for details.
B. Guidelines for Applications: Be prepared, read the entire application before you begin writing, follow directions exactly, be complete, be honest and accurate, write legibly and neatly, show excellent writing skills.
C. Recognize Illegal Questions and Know how to Respond. (Read paper clip!!!!!). Check Figure 4.12
Sponsored Links:
Quotations: “Through writing, we reveal so much of ourselves.” Sharon Hanna.
“In person, you can change a poor first impression; in written communication, the first poor impression is likely to be the last.” Leonard F. Murphy.
Writing skills matter a great deal during the job search and after you are hired. You will be expected to present yourself in writing in several ways.
I. The importance of presenting oneself positively in writing: Why?
A. Presenting oneself positively in writing is a critical part of the job search. Through your writing, you will make a first impression. Resumes, cover letters, and applications are key elements in “getting your foot n the door.” Through your resume, you will have the opportunity to set yourself apart. This way, an employer may offer you an interview.
B. While there is no absolutely “right” way to write resumes and letters, some rules and guidelines exist. Information leads to better choices. “Get rid of the idea that there is absolutely one right way to develop a resume. The ‘right’ way for you is the way that most effectively presents your skills and qualifications relative to the type of job you are seeking.”
C. What is a resume? A resume is a marketing piece or an advertisement for yourself. Resumes are not autobiographies. They are not personal in the sense of describing your private life.
D. Resume Purpose: To impress a potential employer and get you an interview.
E. Benefits and Reasons for Resumes: In order to be competitive, a resume is a necessity because employers either require or at least expect one. A resume forces you to gather and clarify self-information. A resume lets you present yourself in the most favorable way. Resume preparation can raise one’s confidence. It is also a written advertisement with one’s group of contacts.
F. Resume Requirements: See T11
a. Key Info: “One page resumes are more influential in interview selections than are two page ones.” Thomas, McMasters, Roberts, & Dombkowski, 1999
b. “A tiny lie on a resume can destroy all credibility. A misspelled word or grammar error shows lack of thoroughness or pride in one’s work.”
c. “Human beings aren’t required to be perfect except when they present themselves in writing to a potential employer.” Sharon Hanna.
G. Types and Formats of Resumes: Traditional or formatted, plain text known as text format and ASCII format, Scannable, electronic or eResume, Web resume and Web portfolio. See page 137 or Figure 4.1
a. Resume Format: The way any type of resume is organized. Chronological format follows a time sequence and emphasizes dates. Positions are described beginning with the present or most recent.
b. Functional format: emphasizes experiences and skills, not dates. Chronological order is not required. The resume writer can prioritize the value fo the experiences and describe those first. See Figure 4.3 and page 139.
c. Combination Format: is both functional and chronological.
d. Targeted format identifies what you can do in relation to a particular position. It also documents past achievements to support your claims. See page 142 and Figure 4.5.
e. A scannable resume is a necessity if you apply to a company that uses scanning technology. It must be computer/scanner “friendly.”
II. Decisions and Steps in Resume Writing: Recommendations for heading the resume and what comes after the heading Page 145, 146, and 147 give details.
a. Telegrahic phrases: their use is highly recommended in a conventional formatted resume. These phrases begin with an action word such as designed, sold, or instructed. The most effective resumes are skills based rather than experience based. See Figure 4.6 on page 148!
b. Resume Appearance: White space makes a resume more appealing. The page is to have at least one-inch margins on all four sides and adequate spacing between sections
c. Electronic Resumes are those that are needed for electronic transmission. (See Key Advice, What do You Like or Not Like On a Resume?)
III. Writing a Cover Letter: What is a Cover Letter?
A. A cover letter is a letter that accompanies a resume. Its purposes are: to introduce the writer and the resume; to indicate a knowledge of and an interest in the particular employer and a desire for a position; to explain briefly what you have to offer; to request an interview.
B. Guidelines for Cover Letters:
a. Send the letter to a specific person. In other words, use a name, find out the name of the head of the committee; letter to be typed or printed from a computer
b. See Contents of a Cover Letter on Pages 161 and 162. The main contents of a cover letter can vary depending on whether you are responding to an advertisement or taking the initiative: They will include Introduction, body and closing. See Page 165.
c. Writing other letters: Follow up letters: The most effective letter is written following a interview. It is called a thank-you letter. Its main purpose is to show professional appreciation and, practically speaking, to place your name in front of a potential employer one more time. See Figure 4.10
d. After-Rejection Letters: Writing a letter after you have not been offered a position can be advantageous. Its purpose is to thank the employer for being considered. You may also ask for a possible job source.
IV. Filling a Job Application: Difference between a Resume and a job application: The resume is created by you. It is your choice of what and how much to reveal. On the application, you have no choice: An employer has decided what you have to provide. You may have to fill it out at home.
A. Application Information See Page 170 for details.
B. Guidelines for Applications: Be prepared, read the entire application before you begin writing, follow directions exactly, be complete, be honest and accurate, write legibly and neatly, show excellent writing skills.
C. Recognize Illegal Questions and Know how to Respond. (Read paper clip!!!!!). Check Figure 4.12
Sponsored Links:
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2008 Oscar Dresses and Gowns, 2008 Oscarcast
Online Fashion Shopping: Prom Dresses, Quincenera Gowns, and Cocktail Dresses
Friday, February 15, 2008
3 Discussion Cases for those who are having Access Problems
Assertiveness is defined as the ability to maintain one's legitimate rights and to express thoughts and feelings in non-threatening ways.
How can a person become more assertive? Discuss and provide some examples.
Class, respect others' opinions, stories, and ideas. If you want to add or respond to a point made by a classmate, please give credit to him/her. Make it clear that it is in response to a previous post by the classmate.
====================
What is networking? What are some actions you can take to build a network? how can it help? Did you see that, according to Richard Bolles, author of What Color Is Your Parachute?, a popular trade book, finding the person who can hire you has the highest effectiveness rate of 86 percent? What experience have you had with this method? Even though some feel funny about using contacts, notice that even Albert Einstein did!
Please discuss and provide examples. You can choose to define the term, based on the textbook and then give examples to show your understanding.
====================
Benefits and Requirements of Resume and Cover Letters
How would you describe a resume? Discuss its purpose.
What are the requirements and benefits of using a resume?
What are the purposes of a cover letter? What are the guidelines for writing an excellent cover letter?
Class, respond to these questions using your textbook.
=================
Please e-mail me your discussion if you have no access. I am working on it on BB.
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How can a person become more assertive? Discuss and provide some examples.
Class, respect others' opinions, stories, and ideas. If you want to add or respond to a point made by a classmate, please give credit to him/her. Make it clear that it is in response to a previous post by the classmate.
====================
What is networking? What are some actions you can take to build a network? how can it help? Did you see that, according to Richard Bolles, author of What Color Is Your Parachute?, a popular trade book, finding the person who can hire you has the highest effectiveness rate of 86 percent? What experience have you had with this method? Even though some feel funny about using contacts, notice that even Albert Einstein did!
Please discuss and provide examples. You can choose to define the term, based on the textbook and then give examples to show your understanding.
====================
Benefits and Requirements of Resume and Cover Letters
How would you describe a resume? Discuss its purpose.
What are the requirements and benefits of using a resume?
What are the purposes of a cover letter? What are the guidelines for writing an excellent cover letter?
Class, respond to these questions using your textbook.
=================
Please e-mail me your discussion if you have no access. I am working on it on BB.
Sponsored Links:
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2008 Oscar Dresses and Gowns, 2008 Oscarcast
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Wednesday, February 13, 2008
eResumes: Electronic Resumes, Key Words or Action Words Resources
# Accelerate
# Accomplish
# Acquire
# Achieve
# Activate
# Adapt
# Administer
# Advise
# Align
# Allocate
# Analyze
# Apply
# Appraise
# Approve
# Arrange
# Assemble
# Assess
# Assign
# Assist
# Attain
# Authorize
# Award
# Budget
# Build
# Calculate
# Change
# Chart
# Clarify
# Classify
# Coach
# Collaborate
# Collect
# Combine
# Communicate
# Compare
# Compile
# Complete
# Compose
# Compute
# Conclude
# Conduct
# Configure
# Connect
# Conserve
# Consolidate
# Construct
# Consult
# Contact
# Contribute
# Control
# Convert
# Convey
# Convince
# Coordinate
# Counsel
# Critique
# Cultivate
# Customize
# Decide
# Declare
# Decline
# Dedicate
# Define
# Delegate
# Deliver
# Demonstrate
# Depreciate
# Describe
# Design
# Determine
# Develop
# Devise
# Diagnose
# Direct
# Dispatch
# Dispense
# Distribute
# Document
# Draft
# Edit
# Emphasize
# Encourage
# Enforce
# Engineer
# Enhance
# Ensure
# Establish
# Estimate
# Evaluate
# Examine
# Execute
# Expand
# Expedite
# Explain
# Facilitate
# Finance
# Focus
# Forecast
# Formulate
# Foster
# Fund
# Furnish
# Gain
# Generate
# Guide
# Hire
# Host
# Identify
# Illustrate
# Implement
# Improve
# Improvise
# Increase
# Index
# Influence
# Inform
# Initiate
# Innovate
# Inspire
# Install
# Institute
# Integrate
# Interact
# Interview
# Introduce
# Investigate
# Itemize
# Join
# Justify
# Launch
# Learn
# Lecture
# Led
# Link
# Maintain
# Manage
# Map
# Market
# Measure
# Mediate
# Merge
# Mobilize
# Modify
# Monitor
# Motivate
# Negotiate
# Observe
# Obtain
# Operate
# Order
# Organize
# Originate
# Outpace
# Outperform
# Participate
# Perform
# Persuade
# Plan
# Prepare
# Present
# Prevent
# Prioritize
# Produce
# Program
# Promote
# Propose
# Prospect
# Prove
# Provide
# Publicize
# Purchase
# Pursue
# Qualify
# Rate
# Recommend
# Reconcile
# Record
# Recruit
# Reduce
# Refer
# Refocus
# Regulate
# Reorganize
# Repair
# Replace
# Report
# Represent
# Research
# Restore
# Restructure
# Retrieve
# Review
# Revise
# Revitalize
# Schedule
# Secure
# Select
# Serve
# Share
# Showcase
# Simplify
# Solve
# Sponsor
# Staff
# Standardize
# Suggest
# Summarize
# Supervise
# Supply
# Support
# Surpass
# Survey
# Target
# Teach
# Test
# Track
# Train
# Transform
# Translate
# Transport
# Unite
# Update
# Upgrade
# Validate
# Verify
# Volunteer
# Yield
# Accomplish
# Acquire
# Achieve
# Activate
# Adapt
# Administer
# Advise
# Align
# Allocate
# Analyze
# Apply
# Appraise
# Approve
# Arrange
# Assemble
# Assess
# Assign
# Assist
# Attain
# Authorize
# Award
# Budget
# Build
# Calculate
# Change
# Chart
# Clarify
# Classify
# Coach
# Collaborate
# Collect
# Combine
# Communicate
# Compare
# Compile
# Complete
# Compose
# Compute
# Conclude
# Conduct
# Configure
# Connect
# Conserve
# Consolidate
# Construct
# Consult
# Contact
# Contribute
# Control
# Convert
# Convey
# Convince
# Coordinate
# Counsel
# Critique
# Cultivate
# Customize
# Decide
# Declare
# Decline
# Dedicate
# Define
# Delegate
# Deliver
# Demonstrate
# Depreciate
# Describe
# Design
# Determine
# Develop
# Devise
# Diagnose
# Direct
# Dispatch
# Dispense
# Distribute
# Document
# Draft
# Edit
# Emphasize
# Encourage
# Enforce
# Engineer
# Enhance
# Ensure
# Establish
# Estimate
# Evaluate
# Examine
# Execute
# Expand
# Expedite
# Explain
# Facilitate
# Finance
# Focus
# Forecast
# Formulate
# Foster
# Fund
# Furnish
# Gain
# Generate
# Guide
# Hire
# Host
# Identify
# Illustrate
# Implement
# Improve
# Improvise
# Increase
# Index
# Influence
# Inform
# Initiate
# Innovate
# Inspire
# Install
# Institute
# Integrate
# Interact
# Interview
# Introduce
# Investigate
# Itemize
# Join
# Justify
# Launch
# Learn
# Lecture
# Led
# Link
# Maintain
# Manage
# Map
# Market
# Measure
# Mediate
# Merge
# Mobilize
# Modify
# Monitor
# Motivate
# Negotiate
# Observe
# Obtain
# Operate
# Order
# Organize
# Originate
# Outpace
# Outperform
# Participate
# Perform
# Persuade
# Plan
# Prepare
# Present
# Prevent
# Prioritize
# Produce
# Program
# Promote
# Propose
# Prospect
# Prove
# Provide
# Publicize
# Purchase
# Pursue
# Qualify
# Rate
# Recommend
# Reconcile
# Record
# Recruit
# Reduce
# Refer
# Refocus
# Regulate
# Reorganize
# Repair
# Replace
# Report
# Represent
# Research
# Restore
# Restructure
# Retrieve
# Review
# Revise
# Revitalize
# Schedule
# Secure
# Select
# Serve
# Share
# Showcase
# Simplify
# Solve
# Sponsor
# Staff
# Standardize
# Suggest
# Summarize
# Supervise
# Supply
# Support
# Surpass
# Survey
# Target
# Teach
# Test
# Track
# Train
# Transform
# Translate
# Transport
# Unite
# Update
# Upgrade
# Validate
# Verify
# Volunteer
# Yield
Thursday, February 7, 2008
Wall Street Is Taking a Stance on Global Warming: Three Big Banks Will Require Coal Plants to look for energy-efficiency options
Read about this new airplane design here!
Citigroup Inc., J.P. Morgan Chase & Co. and Morgan Stanley say that they have concluded that the U.S. government will cap greenhouse-gas emissions from power plants sometime in the next few years. They do not want to have to deal with debt resulting from their financing of more coal-powered plants that produce electricity. So the owners of these plants are to look at renewable-energy options. They are to assess whether the plant design and nearby geology would allow emissions to be captured and stored underground. They need to ensure that the plant will be allowed to charge electricity rates high enough to cover the cost of buying emission allowances.
It is clear that these banks and many others are under pressure from the environmental groups, but their reaction is purely financial. And besides everything else, it makes perfect sense to be earth stewards. Many individuals start realizing the effects of CO2 on the environment. A recent 60 Minutes program shows how the glacier From Alaska to Argentina is melting away. Fresh water will soon become a major problem. The banks are now saying that they will encourage energy-efficiency and renewable-energy pushes before backing new coal plants.
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Review Guide for Chapter 8
discrimination
sources of reasons for discrimination
how to handle discrimination
Equal employment Opportunity Commission
Americans with Disabilities Act
affirmative action
sexual harassment
how to deal with sexual harassment
dual earner families
egalitarian or shared marriage
Family and Medical Leave Act
ways that employers can enable parents to pursue careers including:
permanent part-time with benefits
Job sharing
at-home work
flextime
quality of day care
work addiction
ways to find and make time
time wasters
relationship of personality preferences and time wasting
effective time management tips
burnout
symptoms and effects of burnout
how to overcome burnout
stress
stressors
time and effort demands in today's work world
effects of mishandled stress
eustress
sources of stress
external and internal stressors
worry vs. concern
effective stress management
psychological hardiness
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sources of reasons for discrimination
how to handle discrimination
Equal employment Opportunity Commission
Americans with Disabilities Act
affirmative action
sexual harassment
how to deal with sexual harassment
dual earner families
egalitarian or shared marriage
Family and Medical Leave Act
ways that employers can enable parents to pursue careers including:
permanent part-time with benefits
Job sharing
at-home work
flextime
quality of day care
work addiction
ways to find and make time
time wasters
relationship of personality preferences and time wasting
effective time management tips
burnout
symptoms and effects of burnout
how to overcome burnout
stress
stressors
time and effort demands in today's work world
effects of mishandled stress
eustress
sources of stress
external and internal stressors
worry vs. concern
effective stress management
psychological hardiness
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Review Guide for Chapter 7
"people" skills
Ways to promote positive relations at work
fraternizing
sensitivity
empathy
temperament types
supportiveness
cooperation
collaboration
steps in a negotiation process
contributions of temperament types to a negotiation process
approachability
irritants in the work place
consideration
effective and positive telephone skills
customer relations
gossiping
teamwork
positive strokes
praise
appreciation of diversity
choces in conflict situations
obstacles in effective conflict management
conflict styles
competitive, avoidant, gunnysacking
characteristics of effective conflict managers
collaborative style
fighting
criteria of fair fighting
types of difficult people
strategies for dealing wit a difficult person
forgiveness
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Ways to promote positive relations at work
fraternizing
sensitivity
empathy
temperament types
supportiveness
cooperation
collaboration
steps in a negotiation process
contributions of temperament types to a negotiation process
approachability
irritants in the work place
consideration
effective and positive telephone skills
customer relations
gossiping
teamwork
positive strokes
praise
appreciation of diversity
choces in conflict situations
obstacles in effective conflict management
conflict styles
competitive, avoidant, gunnysacking
characteristics of effective conflict managers
collaborative style
fighting
criteria of fair fighting
types of difficult people
strategies for dealing wit a difficult person
forgiveness
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2008 Oscar Dresses and Gowns, 2008 Oscarcast
Online Fashion Shopping: Prom Dresses, Quincenera Gowns, and Cocktail Dresses
Review Guide for Chapter 6
Ways to reject a job offer
Sources of salary and benefits information
areas of information important for negotiation purposes
benefits
salary negotiation
strategies and information to seek
acceptance of a position
attitude and tasks related to beginning a new job
"culture of a company"
norms
relationship with immediate supervisor
ways to maintain professional and personal balance
personal career records
contacts and networking
mentor and other types of contacts
performance review
criticism
negative responses and recommended positive responses
discussion of salary increase
continued learning
methods
benefits
advancement
action steps
relocation decisions
leadership
types
Myers-Briggs temperament types related to leadership
characteristics and skills of effective leaders
career and job changes
average figures
"pushes" and "pulls" and Maslow's hierarchy of needs
strategies, downsizing, termination
business ownership (requirements, advantages, and disadvantages)
retirement
Sources of salary and benefits information
areas of information important for negotiation purposes
benefits
salary negotiation
strategies and information to seek
acceptance of a position
attitude and tasks related to beginning a new job
"culture of a company"
norms
relationship with immediate supervisor
ways to maintain professional and personal balance
personal career records
contacts and networking
mentor and other types of contacts
performance review
criticism
negative responses and recommended positive responses
discussion of salary increase
continued learning
methods
benefits
advancement
action steps
relocation decisions
leadership
types
Myers-Briggs temperament types related to leadership
characteristics and skills of effective leaders
career and job changes
average figures
"pushes" and "pulls" and Maslow's hierarchy of needs
strategies, downsizing, termination
business ownership (requirements, advantages, and disadvantages)
retirement
Review Guide for Chapter 5
Two important pieces of information about an interview, Types of interviews, "mock" interview, preferred attitude about an interview, interview goal, qualities sought by most employers, common mistakes of applicants, three key aspects of physical appearance, general guidelines for interview dress and appearance, desirable mental characteristics, emotionality in an interview, handling stress and anxiety in an interview situation, recommendations for presenting the best social self, punctuality and its importance, needed advance information, what to take to an interview, portfolio, what not to take to an interview, introductory behaviors, positive nonverbal behaviors, positive verbal responses, paralanguage, clarity and efficiency, avoidance of qualifying, common interview questions and recommended responses, responding to illegal questions, impressive questions to ask in an interview, what not to ask in an interview, strategies to use at the end of an interview, self-evaluation, following-up.
Chapter 4 Reading Notes: Resume Preparation Recommendation
Chapter 4 Reading Notes:
Resume Preparation Recommendation:
Now that you know that your resume is your marketing piece or an advertisement for yourself, you want to make sure it shows your most important skills which will impress your employer. After all, the purpose of a resume is to impress a potential employer and get you an interview. The cover letter will help you get your feet in the door.
A by-product of your resume preparation is that it can raise your confidence. As far as resume requirements, there are some absolutes you must incorporate into your resume.
Avoid "I" and complete sentences. Use telegraphic phrases with specific action words. Be specific about what you did. Avoid abbreviations such as B.A. Instead use Bachelor of Arts, Master of Sciences etc. If your resume will be scanned, include key words and acronyms such as RN along with "registered nurse."
Here is a list of Action words found in the textbook:
Achieved, acquired, acted as, serviced, addressed, administered, advanced, advised, analyzed, answered, arbitrated, assigned, assisted, balanced, budgeted, built, communicated, composed, computed, constructed, consulted, coordinated, created, delegated, designed, developed, devised, diagnosed, directed, edited, employed, engineered, estimated, evaluated, filed, formulated, gathered, generated, hired, identified, increased, informed, inspected, installed, interacted, invented, maintained, managed, marketed, mediated, monitored, negotiated, operated, ordered, organized, recorded, redesigned, reorganized, reported, researched, reviewed, revised, saved, scheduled, selected, sold, solved, sorted, studied, summarized, supervised, taught, tested, trained, updated, utilized, wrote.
Resume Preparation Recommendation:
Now that you know that your resume is your marketing piece or an advertisement for yourself, you want to make sure it shows your most important skills which will impress your employer. After all, the purpose of a resume is to impress a potential employer and get you an interview. The cover letter will help you get your feet in the door.
A by-product of your resume preparation is that it can raise your confidence. As far as resume requirements, there are some absolutes you must incorporate into your resume.
Avoid "I" and complete sentences. Use telegraphic phrases with specific action words. Be specific about what you did. Avoid abbreviations such as B.A. Instead use Bachelor of Arts, Master of Sciences etc. If your resume will be scanned, include key words and acronyms such as RN along with "registered nurse."
Here is a list of Action words found in the textbook:
Achieved, acquired, acted as, serviced, addressed, administered, advanced, advised, analyzed, answered, arbitrated, assigned, assisted, balanced, budgeted, built, communicated, composed, computed, constructed, consulted, coordinated, created, delegated, designed, developed, devised, diagnosed, directed, edited, employed, engineered, estimated, evaluated, filed, formulated, gathered, generated, hired, identified, increased, informed, inspected, installed, interacted, invented, maintained, managed, marketed, mediated, monitored, negotiated, operated, ordered, organized, recorded, redesigned, reorganized, reported, researched, reviewed, revised, saved, scheduled, selected, sold, solved, sorted, studied, summarized, supervised, taught, tested, trained, updated, utilized, wrote.
Invaluable Resource in your Job Search: "Best Jobs for the 21st Century"
Published in 2001 by Farr & Ludden, Best Jobs for the 21st Century lists the best jobs overall and, more specifically, by various criteria such as personality, interests, geographic location, age, sex, and level of education. At the level of an associates's degree, the best jobs are dental hygienists, registered nurses, paralegal, and legal assistants. Of all jobs, the best paid are dentists, physicians, aircraft pilots, and flight engineers. Almost half of the top 15 jobs are in the computer field, followed by those that are health-related.
Fastest-growing Occupations According to 2002-2003 Occupational Outlook Handbook
The fastest-growing occupations are in computer technology, followed by desktop publishers, personal and home care aides, and medical assistants; the largest job growth will occur in the occupations of combined food preparation, customer service, and registered nurses.
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